Service Business Management

In the Master’s Degree Program in Service Business Management, you will gain competence for demanding expert, development, and leadership roles in service business and experience economy, such as tourism and hospitality. After completing the degree, you will have a solid knowledge base, concrete, practical skills, and up-to-date knowledge of service business management, emerging trends, and technologies. Additionally, you will be able to develop competitive service products and concepts and use new tools and methods in business development and management to enhance the company’s competitiveness and customer experience.This programme is perfect for business professionals who want to develop customer-centric services, create unforgettable experiences, and grow their expertise in various service business management roles in the fields of hospitality and tourism. It is also suitable for anyone looking for new career opportunities and wanting to be involved in creating the services of the future.What makes the programme particularly interesting?A hands-on approach to learning: Students learn by doing tasks that relate to their own or some other organization.Flexibility of studies: You can choose from different types of courses including contact and online classes on weekday evenings, intensive courses on Saturdays and virtual courses.   Planning studies according to your own needs: At the beginning of studies, students make a personal study plan.The degree corresponds to both the Finnish and European qualifications and competence frameworks. The degree gives eligibility for positions that require a master’s degree.Read more about Degree Programme on Haaga-Helia`s website