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French speaking: the interaction

A role play: buying something, complaining, arranging, resolving a problem. It tests whether you can do a transaction in French in the right register — which is why the polite formulas matter more here than anywhere else in the exam.

The formulas that carry it

FunctionSay
Opening politely Bonjour madame, excusez-moi de vous déranger…
Requesting Je voudrais… / Serait-il possible de… ?
Complaining Je suis désolé, mais il y a un problème…
Insisting politely Je comprends, mais…
Proposing Et si on… ? / Je vous propose de…
Concluding Très bien, c'est entendu. Merci beaucoup.

French politeness is more explicit than English politeness. A blunt request that would pass in English reads as rude in French, and the register mark reflects it.

Keeping the exchange alive

  1. Open and close properly — *bonjour* and *au revoir* are part of the task.
  2. React to what the examiner says rather than delivering prepared lines.
  3. If refused, do not give up — negotiate. The exchange is what is being marked.
  4. Reach a resolution before the time ends.

The conditional carries most of the politeness: *je voudrais* rather than *je veux*, *pourriez-vous* rather than *pouvez-vous*. It is the cheapest register upgrade available.

Exercice en interaction — FAQs

2 questions

Everyday transactions — shops, accommodation, travel, services, workplace problems.

Yes. Register and appropriacy are explicitly assessed in this part.

More production orale question types

Sources

Written from the test board's own published material and checked on 1 October 2026.

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