Information and Service Management

The work of business executives has changed dramatically with digitalization and introduction of artificial intelligence into operations and decision making. Taking place in Finland's top business school, the Master's programme in Information and Service Management trains the next generation of business leaders in the century of data and technology-driven culture. Not only do these areas provide significant growth for businesses, but they also play a major role in creating more sustainable practices. Improved transport routes cut emissions, while enhanced information management helps fight cyber threats.Upon graduation from the ISM programme, graduates are equipped to work in the fascinating intersection of business and technology. They can expect to have the following skills:Multidisciplinary leadership & project management skills. Graduates are competent to lead people and projects at the intersection of technology and business.Quantitative data analysis skills. Graduates have a sense for business intelligence. They are able to analyse the rapidly growing volume and variety of available data utilised for business, technology and competitive intelligence.Analytical problem-solving competence. Graduates can solve practical business problems by effectively utilising modern managerial tools and techniques for analysing big, open, and company-owned data.Service management skills. Graduates can analyse and develop business models for digital and service business, and analyse and develop services.Business intelligence and development skills. Hungry for knowledge, graduates have adopted the mindset to identify factors leading to commercial growth and time optimisation.Strong quantitative research skill sets. Graduates have competence to design and lead research.